Field Service Engineer – USA

Responsibilities:

• In charge of startup activities from move in, until system apps qualification.  Able to complete qualifications and repair.
• Ensure the response and follow up of system issues by ensuring  high communication level with customer, Unity team and headquarter.
• Initiate and participate to project related to customer CIP or internal project.
• Follow and propose action plan for corrective action and improvement.
• Follow checklist and procedure. Perform system retrofit when needed.
• Report non conformances from customer site.
• Applies diagnostic methodologies.
• Ensure customer satisfaction and relation by developing a high communication level and proactive actions.
• Demonstrate knowledge of customer business.
• Capability to conduct daily activities under pressure.
• Follow all safety rules and internal process.
• Ensure training course for our customer.

Interpersonal skills:

• Provide support and expertise to other team members.
• Sharing knowledge with team and other internal services.

Experiences:

• 4 to 6 years of experiences on metrology and / or inspection system on microelectronic environment.

Education:

• Master’s degree.
• English written and spoken (use for internal communication)

Travel:

• Up to 50% of time.

Location:

• USA, NY state.

To apply, please send your CV to the following address: fabien.bernier@unity-sc.com